Responsible Gaming
Our Commitment to Responsible Gaming
At Verge Collection Band, we are committed to promoting responsible gaming practices. Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you choose to play, please do so responsibly and within your means.
Age Verification
You must be 18 years of age or older to access and use our services. In Australia, this is the legal minimum age for gambling. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not use our website.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs:
- Chasing losses: Trying to recover losses by gambling more
- Hiding gambling activity: Concealing the extent of your gambling from family or friends
- Loss of control: Inability to stick to time or money limits
- Neglecting responsibilities: Missing work, school, or family obligations due to gambling
- Gambling with money you cannot afford to lose: Using rent, bill, or essential expense money
- Increasing bets: Needing to wager larger amounts to achieve the same excitement
- Mood changes: Becoming irritable or anxious when unable to gamble
- Failed attempts to stop: Repeatedly trying and failing to reduce or quit gambling
- Using gambling to escape: Playing to relieve stress, anxiety, or depression
- Borrowing money to gamble: Taking loans or using credit to fund gambling activities
If you recognize any of these signs in yourself or someone you know, help is available.
Self-Help Tools & Limits
We provide various tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a session or time period
- Reality Checks: Receive reminders during play sessions to help you stay aware of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
- Account Closure: Request permanent closure of your account if you wish to stop gambling entirely
For assistance with setting these limits, please contact our customer support team.
Support Organizations & Resources
If you are struggling with problem gambling, professional help is available. The following organizations provide free, confidential support:
Australia (Primary)
- Gambling Help Online – Free counselling and support for Australian residents
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call)
International Resources
- GamCare (United Kingdom) – Support and self-help tools
Website: www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
Website: www.gamstop.co.uk - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
If You Need Help
If you are experiencing problem gambling, please seek help immediately. There is no shame in asking for support. Professional counsellors at Gambling Help Online and other organizations listed above are trained to help and provide confidential assistance.
Remember: Gambling should only ever be entertainment. If it is causing you financial, emotional, or relationship difficulties, it's time to reach out for help.